The Institute of Quantum Frequency (“IQF”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with integrity and care. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data.
By using our website, enrolling in programs, or participating in tracking protocols, you agree to the practices described in this policy.
1. INFORMATION WE COLLECT
We collect information in three categories:
1.1 Personal Information You Provide
This includes:
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Name
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Email address
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Mailing address
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Payment information (processed securely by third-party providers; IQF does not store credit card numbers)
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Program submissions (coursework, reflections, uploads)
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Communication preferences
1.2 Program & Tracking Protocol Data
If you participate in the 30-Day Tracking Protocol, we collect:
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Daily diagnostic responses
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Pattern data
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Code activations
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Progress metrics
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System-generated coherence summaries
All tracking data is anonymized before being used for research or aggregate reporting.
Your identity is never attached to research outputs.
1.3 Automatically Collected Technical Data
Standard systems may automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Pages viewed
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Time spent on site
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Cookies (see Section 9)
This information helps us maintain security, improve performance, and enhance your experience.
2. HOW WE USE YOUR INFORMATION
We use personal information for:
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Delivering purchased programs and services
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Providing access to training, community, and tracking tools
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Processing payments and sending receipts
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Maintaining your account
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Providing customer support
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Sending program updates, announcements, or administrative emails
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Improving our offerings and website functionality
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Conducting anonymized research and analytics through the Frequency Research Project
We do not sell your information.
We do not share your identity with external organizations unless legally required.
3. RESEARCH DATA & ANONYMIZATION
IQF may use anonymized program data to:
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Study human pattern regulation
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Improve the tracking model
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Contribute to collective coherence mapping
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Produce research findings or case-based insights
Your identifiable information is never included in:
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Research publications
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Presentations
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Shared datasets
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Internal reports used for analysis
Only aggregated, anonymized information is used for research purposes.
4. SHARING OF PERSONAL INFORMATION
We may share your personal information only with:
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Service providers that assist with payment processing, hosting, email delivery, or customer support
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Third-party platforms you use to access the program (e.g., Kajabi)
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Legal authorities if required by law, subpoena, or safety obligations
Service providers only receive the information necessary to fulfill their function and are required to protect your data.
We do not lease, sell, trade, or distribute your identifiable information to outside companies.
5. CHILDREN UNDER 16
IQF does not knowingly collect personal information from individuals under age 16.
If we learn that a child under 16 has submitted data, we will delete that information immediately.
Parents are encouraged to supervise their children’s online activities.
6. COMMUNITY SPACES & USER-GENERATED CONTENT
If you participate in:
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Community forums
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Messaging features
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Group discussions
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Live calls
Any information voluntarily shared by you may be visible to others. IQF cannot control how other participants may use this information.
Please use discretion when sharing personal details in group settings.
7. SECURITY MEASURES
We use administrative, technical, and physical safeguards to protect your information, including:
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Encrypted payment processing
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Secure servers
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Access controls
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Data minimization
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Regular security reviews
No system is completely immune to breaches.
By using the site, you acknowledge and accept transmission risks inherent to the internet.
8. INTERNATIONAL DATA TRANSFERS
Our servers and service providers may operate in multiple countries, including the United States and Canada.
By accessing the Site, you consent to the transfer of your information across borders as necessary to deliver services.
All transfers follow applicable data protection laws, including GDPR-equivalent safeguards where required.
9. USE OF COOKIES
Cookies help improve functionality and personalize your experience.
Cookies may be used for:
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Login and authentication
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Preference storage
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Analytics
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Site performance
You may disable cookies in your browser. Certain features may not function properly without them.
10. YOUR RIGHTS & CHOICES
You may request:
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To update your personal information
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To opt out of marketing emails
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To delete your account
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To access a copy of your stored personal information (where legally required)
To request changes, contact:
[email protected]
11. OPT-OUT OPTIONS
You may unsubscribe from marketing communications at any time by:
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Clicking the unsubscribe link at the bottom of an email
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Adjusting your account settings
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Contacting support directly
Unsubscribing from marketing does not remove you from transactional communications (e.g., receipts, course reminders).
12. LINKS TO EXTERNAL WEBSITES
Our site may contain links to third-party websites.
IQF is not responsible for the content, privacy practices, or security of external sites.
Please review the privacy policies of those sites before sharing information.
13. MALWARE, SPYWARE, VIRUSES
IQF does not knowingly permit the distribution of malware, spyware, or viruses.
14. CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically.
Any updates will be posted here with a revised “Last Updated” date.
Continued use of the site constitutes acceptance of the updated policy.
15. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy:
Email: [email protected]
Phone: 403-619-4994
Mail:
Institute of Quantum Frequency
752 Dehart Road
Kelowna, BC V1Z 4P8
Canada
Last Updated:Â 12/04/2025
